Question 1

What services do Enable currently offer?

Accepted Answer

• Accredited IT asset recycling services; collections, data destruction and reporting, asset and e-waste reporting and on-site bins or cages as well as re-deployment and some reimaging services. • Warehousing, fulfillment and storage services: re-deployment, pick, pack, dispatch and storage services. • Retailing of business technology and online shop selling affordable tech for those in need.   www.intheclick.org.au   Enable performs all services marketed to customers with 100% of proceeds reinvested to deliver social impact

Question 2

What happens to the decomissioned tech sent to Enable for recycling?

Accepted Answer

When you equipment arrives, it is given a job number.  Items are tested, graded and checked for functionality at which point a next life decision is made.  All items are entered in The Enable Service System (TESS) and can be tracked through Enable's accredited downstream recyclers and waste partners.  All asset tags are removed.   Working order equipment is re-used or sold for social impact through our accredited partners or sold online at www.intheclick.org.au.  We offer 15% Social Impact discounts for those in need.   Non-working order equipment is dismantled, providing work skills activities for local disadvantaged jobseekers to help improve prospects of getting a job. Some parts and commodities are sold or recycled through accredited downstream recyclers.   Customer may choose to receive detailed asset reports, data destruction and e-waste certificates (all free of charge).

Question 3

When donating decommised tech, how does Enable ensure any data left on the  devices is kept safe?"

Accepted Answer

Enable are accredited under AS/NZ 5377, the national e-waste standard and are audited regularly by an external body for compliance. We offer three types of data sanitisation services;  Data wiping using Kildisk Commercial grade software, degaussing as well as physical destruction for the ultimate in peace of mind.

Question 4

What percentage of any proceeds are invested in Enable's social and environmental impact?

Accepted Answer

100% of profits from your Social Procurement support our charitable mission.  Enable  perform 100% of it's recycling. fulfilment and online shop activities.  Participants engaged with Enable's Greener Futures Employability Program are the direct beneficiaries.      Enable do not receive any government service provider funding, so we generate our own income to do what we do!

Question 5

Does Enable perform the services advertised to Customers or is most of it outsourced?

Accepted Answer

YES, 100% of the services marketed to customers are performed by Enable and our community partners, eliminating third party supply chain and reducing service delivery risk.   As Enable does not receive any government service-provide funding, so Social Procurement with our Customers is key to delivering our Social and Environmental impact

Question 6

Are Enable Social Procurement ready?

Accepted Answer

YES.  Enable are an accredited Social Trader with demonstrated experience working with large Corporates, national service delivery contracts across multiple industries.  Find out more how procuring with Enable can assist your organisation with reporting against the United Nations Sustainable Development Goals.

Question 7

Can Enable perform the same quality of work as the major players?

Accepted Answer

YES. Enable is accredited under the national E-Waste Standard (AS/NZ5377 for the collection, storage, transport, treatment, refurbishment and re-market of end of life electronic waste. The advantage with Enable is the opportunity to undertake in procurement that results in financial, social and environmental impact.    Importantly, Enable performs the services we market to you, so there is no third party procurement risk.

Question 8

What types of decommissioned tech does Enable accept?

Accepted Answer

• Computers • Laptops, notebooks and tablets • LCD Monitors • Printers • Keyboards & Mice • Servers & networking equipment • Phones • Cables and Cords

Question 9

Am I donating to an actual charity or a for profit business?

Accepted Answer

Yes.  Enable is a registered Australian charity and not for profit which means 100% of any proceeds from donated equipment and commercial services is invested into Enable's social and environmental services and outcomes.

Question 10

Does Enable does Enable pay full award wages or supported wages to employees with disability?

Accepted Answer

Enable pays 100% of award wages to all employees of all abilities.

Question 11

Can Enable undertake national contracts?

Accepted Answer

YES. Our major customer is a national contract.

Question 12

I am a Community organisation looking to buy affordable tech for my clients.  How does this work?

Accepted Answer

Enable Social Enterprises (trading as In the Click) are partnering with fellow not-for-profit organisations to ensure affordable technology gets to those in need, helping them remain connected and accessible to family, support workers, teachers, health, community and employment service providers.    Step 1:  Register and set up your account  Step 2:  Wait to hear back from us whilst we  apply your Community Partner 15% Social Impact discount to your new account  Step 3:  We'll let you know when you are ready to start shopping  with your discount on eligible items being automatically applied at the bottom of the shopping cart.  In the Click is the retail arm of Enable, an award-winning Australian registered charity and not-for-profit, Certified Social Enterprise and accredited Technology Recycler. We reinvest 100% of the proceeds from your purchase to deliver our Greener Futures Employability Program for those experiencing barriers to getting a job.

Question 13

I am a concession card holder looking to buy affordable tech.  How does this work?

Accepted Answer

Enable Social Enterprises (trading as In the Click) are partnering with fellow not-for-profit organisations to ensure affordable technology gets to those in need, helping them remain connected and accessible to family, support workers, teachers, health, community and employment service providers.    Step 1:  Register and set up your account  Step 2:  Wait to hear back from us whilst we  check your concession eligibility* for 15% Social Impact discount.  Step 3:  We'll let you know when you are ready to start shopping  with your discount on eligible items being automatically applied at the bottom of the shopping cart.  * To be eligible for 15% Social Impact Discount, the recipient must provide evidence of concession entitlements, e.g. Health Care Card, Pension Card, etc OR provide details of the referring community, employment and training organisation partner.  Not sure?  Contact us communications@enableaustralia.org.au   or 0490 778 588 (Monday-Thursdays) or 0402 141 947 (Fridays)

Question 14

How does the Greener Futures Employability skills program work?

Accepted Answer

The program serves to create opportunities for pathways into the local open labour market thorough providing real industry work experience in our upbeat and supportive working environment.  Employability activities may focus on things like building social and interpersonal skills, self-esteem, taking responsibility, working in a team, self-motivation, health and safety in the workplace as well as specific industry-based technical skills and knowledge.

Question 15

What industries can participants gain experience with?

Accepted Answer

·         Computer Equipment testing, refurbishing, data destruction and degaussing of hard drives ​ ·         Electronic Waste disassembly, sorting and dispatching of parts and commodities ​ ·         Online Retailing  ​ ·         Warehousing and Logistics including pick, pack, and dispatch

Question 16

What’s the eligibility criteria for Employability skills program?

Accepted Answer

·         Someone who identifies as experiencing significant barriers to getting a job  ·         Have a genuine interest in experiencing work, ideally in IT/Computer Refurbishing and/or dismantling E-Waste, online retailing and warehousing including pick, pack, and dispatch.  ·         Willingness to attend a site tour/interview at the Broadmeadows site  ·         Hold a current or be willingness to obtain a Working with Children Check  ·         Steel capped safety boots and willingness to abide by Covid Safety protocols

Question 17

I’ve got NDIS funding, am I eligible?

Accepted Answer

Yes, this program supports NDIS participant seeking activities for Social and community participation or employment supports including school leavers looking for a supportive work and learning environment.   Get in touch to discuss this further by completing the contact form found in this link https://www.enableaustralia.org.au/employability-programs

Question 18

How long does the Employability skills program go for?

Accepted Answer

This depends on individual or group learning goals. We usually work closely with the participants support team to understand existing and emerging individual goals, employment goals and career aspirations. We have both short term and longer-term hosting options.   Get in touch to discuss this further by completing the contact form found in this link https://www.enableaustralia.org.au/employability-programs

Question 19

Are there opportunities for an employment pathway to work at Enable?

Accepted Answer

Yes. Since 2015, Enable have created 8 casual and 13 part time employment outcomes for disadvantaged jobseekers.  Enable pay full award wages to all staff of all abilities.  Jobs are advertised on Facebook. Follow us to keep up to date.  https://www.facebook.com/enableintheclick/

Question 20

How do I express interest in attending the program?

Accepted Answer

Complete the contact form at the bottom of this link and we will be in touch. https://www.enableaustralia.org.au/employability-programs